Future Commerce Podcast: eCommerce, DTC and Retail Strategy

Are you looking for eCommerce insights, strategy, or operational advice for your eCommerce business? Future Commerce is the leading podcast for founders and operators alike who aren't looking for the next conversion rate optimization tip or how to execute a playbook. It's for those who yearn for something deeper than CRO and PPC. Each week our hosts Phillip Jackson and Brian Lange ask hard questioRead More


What Makes a Brand Meaningful? A Nine by Nine Report Retrospect

Jul 10, 2020
40 min
What makes a brand meaningful? Future Commerce sought to answer this question in our recent report, Nine by Nine: 81 Brands Changing Our World. In this episode, Phillip & Brian sit down and reflect on the report and the categories included, and even...
Jul 10, 2020 • 40 MIN

The Digitally-Enabled Local Business: Transitioning OfferUp’s Platform from C2C to B2C (feat. CEO Nick Huzar)

Jul 3, 2020
32 min
Local commerce is making a comeback and the digital realm is crucial to its success. OfferUp strives to create a platform that enables anyone to buy and sell locally. Nick Huzar, CEO of OfferUp joins the show to discuss how they're evolving with...
Jul 3, 2020 • 32 MIN

Reflections on Gladly's 2020 Consumer Expectations Report feat. Joseph Ansanelli, CEO at Gladly

Jun 26, 2020
54 min
Jun 26, 2020 • 54 MIN

Fixing a Practice That Doesn't Align with Values feat. Coulter Lewis, Founder & CEO at Sunday

Jun 19, 2020
30 min
Did you know that lawns are the 3rd largest agricultural product? Lawn care doesn't need to be filled with pesticides and this week, Brian is joined by Coulter Lewis, Founder & CEO at Sunday Lawn Care, to talk about how Sunday is changing the Lawn...
Jun 19, 2020 • 30 MIN

Announcement: Stairway to CEO Podcast Joins Future Commerce

Jun 17, 2020
6 min
We have some big news here at Future Commerce! The Stairway to CEO podcast is joining Future Commerce. Every Tuesday, Lee Greene, host of Stairway to CEO will bring you fresh and insightful interviews with CEOs and Founders, highlighting their...
Jun 17, 2020 • 6 MIN

Pictures to Paint of a Better Future

Jun 12, 2020
47 min
Black lives matter. The retail and e-commerce industries can do better to "put up or shut up" when it comes to diversity. Brian & Phillip discuss how brands can leverage their voices and adopt more transparent practices to help build a better future...
Jun 12, 2020 • 47 MIN

The Yes: App? Department Store? Personal Shopper? Well. Yes. - feat. Julie Bornstein, CEO & Co-Founder at The Yes

Jun 5, 2020
54 min
Show notes coming soon! Click here to learn more about The Yes.
Jun 5, 2020 • 54 MIN

"People Aren't Buying Into A Story, They're Buying Into A Community" - feat. Melanie Travis, CEO & Founder of Andie

May 29, 2020
44 min
Show notes coming soon! Learn more about Melanie Travis & Andie here.
May 29, 2020 • 44 MIN

"Our Base Sense of Self is Heightened Right Now"

May 21, 2020
48 min
Peloton, Mirror, fanaticism, and the intersection of digital communities with real-world experiences. Featuring Ingrid Milman Cordy.
May 21, 2020 • 48 MIN

The Beginner's Mindset is Full of Possibilities - feat. Jai Jung Kim, Hydrant

May 15, 2020
44 min
Show notes coming soon.
May 15, 2020 • 44 MIN

"Scrappier and Faster" - Using GDocs to Build Community

May 8, 2020
45 min
Links mentioned: Ecommerce professionals impacted by COVID-19 Elliot virtual mall on Gdocs Unbound Babes Community Forum on Gsheets *ADULT CONTENT WARNING* Recent purchases: Monoprice double wall water bottle Tracksmith Hare AC
May 8, 2020 • 45 MIN

"The Fight Of My Life" feat. Christina Stembel, CEO & Founder of Farmgirl Flowers

May 1, 2020
37 min
Christina Stembel joins Brian to discuss what the last few months has looked like from a CEO and owner of a "nonessential" business's perspective.
May 1, 2020 • 37 MIN

"The Consultation Is Not Where It Begins And Ends" feat. Ariel Kaye, CEO and Founder of Parachute Home

Apr 30, 2020
24 min
Brian sits down with Ariel Kaye, CEO and founder of Parachute Home to discuss innovation in crisis as a home goods brand.
Apr 30, 2020 • 24 MIN

Gen Z Founders: "Grind and Put In the Work"

Apr 28, 2020
47 min
Gen Z founders Lesley De La Uz of LUDU, Madison Semarjian of Mada, and Chris Meade of Crossnet join the show to discuss their journeys as some of the first Gen Z founders in the retail world.
Apr 28, 2020 • 47 MIN

"Customers Need Safety" - feat. Summer Jelinek

Apr 24, 2020
43 min
Main Takeaways: We have a super exciting guest this week, and she used to work for the happiest place on earth Brian's not on the show this week so, things might get a little dark Does anyone do branding better than Disney (probably...
Apr 24, 2020 • 43 MIN

Wyze Leadership: "This Changes the Climate Going Forward" (feat. Anthony Potgieter, Wyze)

Apr 17, 2020
51 min
"I think that eCommerce only grows as we move forward, as people are being forced to realize the benefit of shopping online." Today's interview unpacks the eCommerce investment and technology adoption efforts of DTC consumer electronics and home...
Apr 17, 2020 • 51 MIN

Brands x Better feat. Adam Bridegan, CMO - Rhone

Apr 10, 2020
36 min
"What we are Witnessing is the Humanity of Love" is a phrase that shook us in this interview. Brands like Rhone, M. Gemi, Cotopaxi, and more have banded together to raise hundreds of thousands of dollars for COVID-19 relief in a matter of days. On...
Apr 10, 2020 • 36 MIN

Consumer Spending to Follow Maslow's Hierarchy, feat. Jake Cohen, Director of Product Klaviyo

Apr 3, 2020
30 min
Klaviyo's Director of Product Management joins us to talk about Klaviyo's COVID-19 response and their sudden transformation into a collaborative media organization. Using their own data and insights, as well as consumer research, they're helping...
Apr 3, 2020 • 30 MIN

Bright Spots Amid Chaos - eCommerce Leadership in the COVID-19 Economic Crisis

Mar 27, 2020
26 min
We point out some bright spots in the wake of COVID-19 and offer up our help to businesses needing to obtain grants from the SBA at this time. Future Commerce is offering assistance to SMB eCommerce businesses who need help applying for Small...
Mar 27, 2020 • 26 MIN

Uncharted Territory: Amazon and COVID-19 (feat. Kiri Masters)

Mar 20, 2020
45 min
Phillip and Brian sit down with Kiri Masters to talk about how the ongoing Covid-19 pandemic is affecting the world of DTC. Main Takeaways: Kiri Masters, the Founder of Bobsled Marketing and author of Amazon for CMOs, joins Briand and Phillp...
Mar 20, 2020 • 45 MIN

Make the Data Come Alive: Vision 2020 Retrospective feat. Rachel Swanson, Founder of Method + Mode

Mar 13, 2020
64 min
Main Takeaways: Phillip and Brian are joined today by research guru, Rachel Swanson, founder of Method + Mode which gives bespoke insights for brand growth. First, Brain and Phillip give a COVID-19 update. The trio review Rachel’s work on Future...
Mar 13, 2020 • 64 MIN

The Future is What You Make of It. Shape Your Future.

Mar 12, 2020
1 min
Hey, Phillip from Future Commerce here. I'm so glad you're listening. I want to tell you a little bit about what makes future commerce so special and different than every other e-commerce podcast on the market today. The first thing is that we...
Mar 12, 2020 • 1 MIN

The DTC Echo Chamber, feat. Ingrid Cordy, Guest Host

Mar 6, 2020
56 min
Ingrid Cordy is guest hosting this week's show as the group discusses topics from the pressure to overspend in the DTC realm, to the weirdest brand collabs in the retail world right now.
Mar 6, 2020 • 56 MIN

[Step by Step] Where Does Data Fit Into My Tech Stack? feat. Dan Nephew, Director of System Operations at Lovepop

Feb 28, 2020
39 min
Main Takeaways: In the final episode of this season of Step by Step, Brian and Phillip are joined by Dan Nephew, the Director of System Operations at Lovepop. Lovepop offers robust customization options for its products and needs a rich tech...
Feb 28, 2020 • 39 MIN

[Step by Step] What Happens After the Buy Button? feat. Grant Van Kirk, Head of Finance at ROKA

Feb 27, 2020
48 min
Main Takeaways: Grant Van Kirk, the Head of Finance at ROKA, joins Brian and Phillip in this episode of Step by Step. A single, all-encompassing tech solution is not always the best choice for your business and diversifying your tech stack can...
Feb 27, 2020 • 48 MIN

[Step by Step] What Role Does a Tech Stack Play in Customer Retention? feat. Alida Sholl, Director of Operations at Rep Fitness

Feb 26, 2020
38 min
Main Takeaways: Brian and Phillip are joined in this episode of Step by Step by Alida Sholl, the Director of Operations at Rep Fitness. Rep has tackled the unique challenges of setting up a warehouse for larger than average products and has...
Feb 26, 2020 • 38 MIN

How Do I Acquire New Customers? feat. Andy Zuro, President at ZLINE

Feb 25, 2020
38 min
Main Takeaways: Brian and Phillip are joined in today's episode by Andy Zuro, the President at ZLINE Kitchen and Bath. ZLINE has grown over the years to be a brand focused on innovation and providing customers with unique products that they...
Feb 25, 2020 • 38 MIN

[Step by Step] How Do I Build an eCommerce Tech Stack? feat. Scott Hill, SVP of Product at Brightpearl

Feb 24, 2020
47 min
In the first episode of Season 2 of Step by Step, Scott Hill, SVP of Product at Brightpearl is on the show to talk about Brightpearl, the technology ecosystem, and how this season of Step by Step is going to teach our audience how to build an...
Feb 24, 2020 • 47 MIN

Buy Better: Empowering Customers to Know the Impact of a Brand (feat. Sandra Capponi - Founder, Good on You)

Feb 20, 2020
45 min
How much of a brand’s marketing can you trust? Are brands acting responsibly, and who is holding them accountable? Sandra Capponi founded Good on You to answer just these questions, empowering consumers to make informed purchase decisions.
Feb 20, 2020 • 45 MIN

"Affiliate Is A Very Tricky Word" w/ Nilla Ali, Senior Vice President of Commerce at Buzzfeed

Feb 14, 2020
54 min
Show Notes: Main Takeaways: Brian and Phillip are joined in today’s episode by Nilla Ali, the SVP of Commerce at BuzzFeed. The role of publishers has shifted in recent years when it comes to commerce, but is the attribution model in need of an...
Feb 14, 2020 • 54 MIN