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Decode Fintech

Business • Technology • History

Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. As one of the largest payments companies in Africa, the Paystack team is constantly speaking to teams doing amazing work all over the continent. The Decode Fintech PodcastRead more

Popular episodes

How expressPay Builds Trust with Customer Service

Feb 23 • 19:19

As a fintech company, you work hard to ensure that nothing goes wrong. But when things do go wrong, like they inevitably will, how you handle the situation can make the difference between a customer who churns, and a passionate ambassador for life. In this episode, we speak with Francis Appiah, the Operations Manager at expressPay....

How Paystack Drives Growth with Customer Service

Feb 15 • 16:34

Customer service goes beyond just answering emails and phone calls. When managed correctly, every interaction with customers can generate key insights that help grow your business....

International Expansion 101 for Fintechs in Africa

Feb 8 • 28:09

What should you know before expanding your Africa-based fintech to more countries?...

A History of Mobile Money in Ghana

Feb 3 • 33:20

Ghana initially lagged behind other African countries when it came to mobile money adoption, but fast forward to 2020, and Ghana is now the fastest growing mobile money market in Africa. How did the country pull this off?...

Welcome to Season 2!

Feb 2 • 01:36

Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. To understand what’s actually happening on the ground, you need to hear from the teams in the field. The Decode Fintech Podcast takes you directly to the operators on the frontlines....

How PiggyVest helps a new generation of Nigerians save and invest

May 4 • 49:15

The Nigerian Fintech space is seeing an explosion of savings, lending and investment platforms....

How Visa deepens financial inclusion for businesses using Visa QR

Mar 31 • 29:41

Nkebet Mesele, Snr Director, Solutions Management, Sub-Saharan Africa at Visa, breaks down Visa QR - their payment product where your camera scans a QR code to pay....

BuyCoins and the rise of cryptocurrency in Nigeria

Jan 23 • 23:38

Bitcoin... Litecoin... Ethereum. Cryptocurrencies continue to dominate the headlines. What's going on in Nigeria's cryptocurrency landscape, how have regulators responded, and what does the future hold?...

The story of American Express' entry into Nigeria

Oct 27 • 30:31

Visa, Mastercard, and Verve. These are currently the dominant card networks in Nigeria. But in September 2018, American Express - the world's largest integrated global payments platform - made waves by announcing their entry into the market....

Paga's 10 year journey to mobile wallet dominance in Nigeria

Oct 27 • 29:33

Paga is one of a handful of non-bank companies that have succeeded in building a truly mainstream financial product in Nigeria....

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