EY

Business • Technology

Better Innovation is a podcast featuring interviews with innovation thought leaders across all industries. It explores stories of how innovation is reshaping and transforming business in an inextricably digital world. Topics covered in this series include business model innovation, emerging trends,Read more

Popular episodes

Season 4, Ep. 9- Susan Garfield: How Emerging Technology Unlocks High-Quality Care

Jul 9 • 51:23

Susan Garfield, Chief Public Health Officer at EY, believes we’re at the precipice of a transformational moment in health equity, leveraging innovative technology to make a difference in the lives of millions. Jeff and Susan chat about the cascading effect of technology in healthcare, its impact on the democratization of high-quality care, and how the public sector can lea...

Season 4, Ep. 8- Dave Duncan (Part 2): Examining Your Customers Like a Detective

Jun 28 • 34:58

One episode was not enough, so we broke it in two. Here's the second part of Jeff's interview with Dave Duncan. Dave is the author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior. Through a very engaging parable, Dave dives into what motivates customers across the functional, social, and emotional spectrum, with an emphasi...

Season 4, Ep. 7- Dave Duncan (Part 1/2): Examining Your Customers Like a Detective

Jun 17 • 27:32

Dave Duncan, author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior, investigates what customers truly care about most. Through a very engaging parable, Dave dives into what motivates customers across the functional, social, and emotional spectrum, with an emphasis on the important questions you're asking about your custom...

Season 4, Ep.6- Hank Prybylski: Digital Trust

May 24 • 51:45

Are you incorporating “digital trust” into your digital transformation efforts? Hank Prybylski breaks down what it means to incorporate mission-critical trust elements into a successful digital transformation endeavor. In his role as Global Vice Chair of Transformation at EY, Hank helps business leaders approach innovation through an emphasis on courage and curiosity, with...

Season 4, Ep.5- Tendayi Viki: How Intrapreneurs Win Through Collaboration

Apr 28 • 57:06

In this episode, Jeff is thrilled to speak with Tendayi Viki, PhD, Partner at Strategyzer, and author of Pirates In The Navy: How Innovators Drive Transformation. Jeff and Tendayi dive into the role of the “intrapreneur” within organizations, and the ways in which their ideas and innovations can gain greater traction with key organizational decision-makers. Tendayi talks a...

Season 4, Ep.4- Lawrence Wintermeyer: Unlocking a Smarter Global Financial System

Apr 7 • 56:06

This week, Jeff sits down with FinTech expert, and friend from Davos, Lawrence Wintermeyer, Co-Chair of Global Digital Finance. They deep-dive into a wide range of topics, including digitization of products and services, and the opportunity for governments to utilize digital currencies for relief in times of crisis....

Season 4, Ep.3- Sandra Ro: Building back stronger with blockchain

Mar 19 • 49:48

This week, we’re thrilled to speak with Sandra Ro, CEO of the Global Blockchain Business Council, and one Jeff’s favorite collaborators in the innovative technology community. Sandra’s positive influence in the blockchain community is significantly helping this potent technology flourish and illuminating how people and organizations can improve their resiliency....

Season 4, Ep.2- Rumi Morales: Reinvention as a Necessity of Recovery

Feb 10 • 43:40

Rumi Morales has seemingly done it all . . . she has worked at traditional financial institutions, advised blockchain startups, and at one point was even a lounge singer! She knows so much about the power of reinventing oneself. Rumi has adopted this unique philosophy of reinvention throughout her career. Over the years she has played the part of a forward-thinking innovat...

Season 4, Ep.1- Shelia Warren: Technology governance and technical standards . . . stifling or enabling?

Dec 9 • 52:23

In this episode, Jeff talks tech governance with Shelia Warren, Head of Blockchain, Data, and Digital Assets at the World Economic Forum....

Better Innovation Season 3 – That’s a Wrap!

Sep 28 • 23:23

Our third season of Better Innovation was like no other. COVID-19 caused us to refocus our strategy; we took our own advice and had a series of ‘innovation pivots’ along the way. This led to a season filled with diverse topics - from artificial intelligence, to technical convergence, and ultimately a deep dive into what it means to innovate during a crisis....

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